{"id":911,"date":"2022-03-15T10:23:33","date_gmt":"2022-03-15T10:23:33","guid":{"rendered":"https:\/\/ibridge.co.uk\/help\/?post_type=ht_kb&#038;p=911"},"modified":"2022-11-15T10:28:47","modified_gmt":"2022-11-15T10:28:47","slug":"saved-orders","status":"publish","type":"ht_kb","link":"https:\/\/ibridge.co.uk\/help\/knowledge-base\/saved-orders\/","title":{"rendered":"Saved Orders"},"content":{"rendered":"<p>Customer Orders\u00a0 &#8211;\u00a0 Shop Sale \/ Fitting\u00a0 \/ Quotes<\/p>\n<p><a href=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-913\" src=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1.png\" alt=\"\" width=\"2438\" height=\"1026\" srcset=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1.png 2438w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1-300x126.png 300w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1-1024x431.png 1024w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1-768x323.png 768w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1-50x21.png 50w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1-1536x646.png 1536w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1-2048x862.png 2048w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1-60x25.png 60w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon1-100x42.png 100w\" sizes=\"auto, (max-width: 2438px) 100vw, 2438px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/ibridge.co.uk\/help\/knowledge-base\/customer-impersonation\/\">https:\/\/ibridge.co.uk\/help\/knowledge-base\/customer-impersonation\/<\/a><br \/>\nAs described in the above section we find &amp; place an order in impersonate mode for the customer,\u00a0\u00a0 but we can before checkout iin Shopping basket) select one of these channels and a new date\/hold option is shown.\u00a0 Leaving this as ON HOLD=YES allows the order to be completed without any payment taken (marked as cash for now).<\/p>\n<p>to find and complete these orders go into\u00a0\u00a0 Saved Oders <a href=\"https:\/\/mx5testbob.bob2.co.uk\/Admin\/BobOrder\/SavedOrder\">https:\/\/mx5testbob.bob2.co.uk\/Admin\/BobOrder\/SavedOrder<\/a><\/p>\n<p><a href=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-918\" src=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon2.png\" alt=\"\" width=\"1914\" height=\"1232\" srcset=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon2.png 1914w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon2-300x193.png 300w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon2-1024x659.png 1024w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon2-768x494.png 768w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon2-50x32.png 50w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon2-1536x989.png 1536w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon2-60x39.png 60w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon2-100x64.png 100w\" sizes=\"auto, (max-width: 1914px) 100vw, 1914px\" \/><\/a><\/p>\n<p>click edit next to the order you want to view\/update and once you are sure it\u2019s the correct orcder you click\u00a0 Copy Order<\/p>\n<p><a href=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-917\" src=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon3.png\" alt=\"\" width=\"1540\" height=\"428\" srcset=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon3.png 1540w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon3-300x83.png 300w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon3-1024x285.png 1024w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon3-768x213.png 768w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon3-50x14.png 50w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon3-1536x427.png 1536w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon3-60x17.png 60w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon3-100x28.png 100w\" sizes=\"auto, (max-width: 1540px) 100vw, 1540px\" \/><\/a><\/p>\n<p>scroll to the bottom of the order \/ cart and click\u00a0 Re-Order<\/p>\n<p><a href=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-915\" src=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4.png\" alt=\"\" width=\"2518\" height=\"882\" srcset=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4.png 2518w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4-300x105.png 300w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4-1024x359.png 1024w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4-768x269.png 768w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4-50x18.png 50w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4-1536x538.png 1536w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4-2048x717.png 2048w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4-60x21.png 60w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon4-100x35.png 100w\" sizes=\"auto, (max-width: 2518px) 100vw, 2518px\" \/><\/a><\/p>\n<p>this puts you back into Customer Impersonate mode, loading in the products from that order<\/p>\n<p><a href=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-914\" src=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5.png\" alt=\"\" width=\"2474\" height=\"1628\" srcset=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5.png 2474w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5-300x197.png 300w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5-1024x674.png 1024w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5-768x505.png 768w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5-50x33.png 50w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5-1536x1011.png 1536w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5-2048x1348.png 2048w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5-60x39.png 60w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2022\/03\/simon5-100x66.png 100w\" sizes=\"auto, (max-width: 2474px) 100vw, 2474px\" \/><\/a><\/p>\n<p>you can now complete or amend then complete this order.<br \/>\nNote: any allocated stock is held on one side and relinked to the order on completion.\u00a0\u00a0 If you can the order its unallocated via a process LATER.<br \/>\nNote2: see above screen shot for the \u00a0OnHold\u00a0 flag,\u00a0 you can edit and put the order back into a save state as many times as needed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Orders\u00a0 &#8211;\u00a0 Shop Sale \/ Fitting\u00a0 \/ Quotes https:\/\/ibridge.co.uk\/help\/knowledge-base\/customer-impersonation\/ As described in the above section we find &amp; place an order in impersonate mode for the customer,\u00a0\u00a0 but we can before checkout iin Shopping basket) select one of these channels and a new date\/hold option is shown.\u00a0 Leaving this&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[64],"ht-kb-tag":[],"class_list":["post-911","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-bob2-orders"],"_links":{"self":[{"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb\/911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/comments?post=911"}],"version-history":[{"count":3,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb\/911\/revisions"}],"predecessor-version":[{"id":919,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb\/911\/revisions\/919"}],"wp:attachment":[{"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/media?parent=911"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb-category?post=911"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}