{"id":1809,"date":"2025-04-09T12:06:51","date_gmt":"2025-04-09T11:06:51","guid":{"rendered":"https:\/\/ibridge.co.uk\/help\/?post_type=ht_kb&#038;p=1809"},"modified":"2025-04-09T17:11:21","modified_gmt":"2025-04-09T16:11:21","slug":"customer-gdpr","status":"publish","type":"ht_kb","link":"https:\/\/ibridge.co.uk\/help\/knowledge-base\/customer-gdpr\/","title":{"rendered":"Customer GDPR"},"content":{"rendered":"<div><strong>Quick info on what this is&#8230;<\/strong><\/div>\n<p>General data protection regulation is a legal framework that sets out the guidelines for the collection and processing of data information of individuals within the EU. The customer can request all their data to be removed from the site.<\/p>\n<p>Customer goes to their account and requests this\u2026<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1810\" src=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-1-customer-request-delete-300x165.png\" alt=\"\" width=\"300\" height=\"165\" srcset=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-1-customer-request-delete-300x165.png 300w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-1-customer-request-delete-1024x562.png 1024w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-1-customer-request-delete-768x422.png 768w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-1-customer-request-delete-50x27.png 50w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-1-customer-request-delete-1536x843.png 1536w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-1-customer-request-delete-2048x1124.png 2048w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-1-customer-request-delete-60x33.png 60w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-1-customer-request-delete-100x55.png 100w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>An email is sent to your sales@mx5parts.co.uk box.<\/p>\n<p>&nbsp;<\/p>\n<div>\n<p>The sales staff goes into the account to select\u00a0GDPR &gt; Permanent\u00a0deletion<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1811\" src=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-2-admin-customer-delete-300x102.png\" alt=\"\" width=\"300\" height=\"102\" srcset=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-2-admin-customer-delete-300x102.png 300w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-2-admin-customer-delete-1024x347.png 1024w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-2-admin-customer-delete-768x260.png 768w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-2-admin-customer-delete-50x17.png 50w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-2-admin-customer-delete-1536x520.png 1536w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-2-admin-customer-delete-60x20.png 60w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-2-admin-customer-delete-100x34.png 100w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-2-admin-customer-delete.png 1938w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><br \/>\nThe sales staff will need to confirm and all is gone from our system<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1812\" src=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-3-confirm-delete-300x113.png\" alt=\"\" width=\"300\" height=\"113\" srcset=\"https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-3-confirm-delete-300x113.png 300w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-3-confirm-delete-1024x385.png 1024w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-3-confirm-delete-768x289.png 768w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-3-confirm-delete-50x19.png 50w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-3-confirm-delete-60x23.png 60w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-3-confirm-delete-100x38.png 100w, https:\/\/ibridge.co.uk\/help\/wp-content\/uploads\/2025\/04\/gdpr-3-confirm-delete.png 1218w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/div>\n<div><\/div>\n<div>I would also FWD the email to marketing asking them to add it to their do not contact list.<\/div>\n<p>&nbsp;<\/p>\n<p>Thats it. \u00a0All customer data is gone.<\/p>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Quick info on what this is&#8230; General data protection regulation is a legal framework that sets out the guidelines for the collection and processing of data information of individuals within the EU. The customer can request all their data to be removed from the site. Customer goes to their account&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[40],"ht-kb-tag":[],"class_list":["post-1809","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-customer"],"_links":{"self":[{"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb\/1809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/comments?post=1809"}],"version-history":[{"count":7,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb\/1809\/revisions"}],"predecessor-version":[{"id":1819,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb\/1809\/revisions\/1819"}],"wp:attachment":[{"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/media?parent=1809"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb-category?post=1809"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ibridge.co.uk\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=1809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}